Policies

Wettstein’s
215 3rd St N
La Crosse, WI, 54601

Email: wettsteinsmarketing@wettsteins.com

Welcome to the Wettstein’s, website located at wettsteins.com (hereinafter “We”, “Us”, “Our”) and thank You (any visitor to Our web site) for considering Our products and services.

As stated in Our Terms of Service, Our Privacy Policy forms a part of Your legal agreement with Us. Your use of this Site, as well as the agreement with this policy that You clicked, signifies that You agree with all terms of this Policy. Please do not use this Site if You disagree with any part of Our Privacy Policy.

Guarding Your Personal Information is very important to Us, and the following policy explains how information about You is used and protected.


Wettstein’s Return Policy

Appliances

These items may be returned or exchanged within 30 days of the purchase date if the item has a manufacturing defect or you are not satisfied with the item.  The returned item must be “like new,” returned with its manuals, all accessories, and original receipt.

If the item does not meet the “like new” condition, as determined by Wettstein’s, a 25% restocking fee will be charged.

Additional delivery pick-up charges may be assessed where applicable.

Returns after 30 days will be at the discretion of Wettstein’s and will be for an in-store credit only.

Cancellation of a Special Order item (invoiced “SO”) is subject to a 25% restocking fee.

Clearance items are not eligible for returns or exchanges.

Furniture and Mattresses

These items may be returned or exchanged within 30 days of the purchase date if the item has a manufacturing defect or you are not satisfied with the item.  The returned item must be undamaged, unsoiled, and free of stains or infestations.  It must be returned with all manuals, accessories, and with its original receipt.

If the item does not meet the above criteria, as determined by Wettstein’s, a 25% restocking fee will be charged.

Additional delivery pick-up charges may be assessed where applicable.

Returns after 30 days will be at the discretion of Wettstein’s and will be for an in-store credit only.

Cancellation of a Special Order item (invoiced “SO”) is subject to a 25% restocking fee.

Clearance items are not eligible for returns or exchanges.

Electronics

These items may be returned or exchanged within 30 days of the purchase date if the item has a manufacturing defect or you are not satisfied with the item.  The returned item must be “like new,” returned in its original packaging, with all manuals, all accessories, and original receipt.

If the item does not meet the “like new” condition, as determined by Wettstein’s, a 25% restocking fee will be charged.

Additional delivery pick-up charges may be assessed where applicable.

Returns after 30 days will be at the discretion of Wettstein’s and will be for an in-store credit only.

Cancellation of a Special Order item (invoiced “SO”) is subject to a 25% restocking fee.

Clearance items are not eligible for returns or exchanges.

Light Fixtures and Fans

These items may be returned or exchanged within 30 days of the purchase date.  The returned item must not have been installed or modified (no cut wires or chain), must be free of scratches, and must be free of damage to the finish and glass.  It must be returned in its original packaging, with all accessories, and with its original receipt.

If the item does not meet the above criteria, as determined by Wettstein’s, a 25% restocking fee will be charged.

Returns after 30 days will be at the discretion of Wettstein’s and will be for an in-store credit only.

Cancellation of a Special Order item (invoiced “SO”) is subject to a 25% restocking fee.

Clearance items are not eligible for returns or exchanges.

Product Warranty

All warranties, if any, on this merchandise are provided by the Manufacturer or the manufacturer’s supplier under its/their own warranty terms and conditions.  Wettstein’s shall not be liable for deficiency, defect or performance under such warranties.

Advice and Information

Purchaser agrees that any advice furnished by Wettstein’s or its representatives related to the products, is given without assumption of obligation or liability for such information and/or for results obtained or not obtained.  All such advice is provided and accepted at the Purchaser’s own risk.